Q: If I buy the computer, will you offer support if I want to install Windows my self.

A: YES, we always help customers who buy the PC from us!
please contact us with your customer details

Q: I bought my UX50 from another shop, can you help me install English windows?

A: It is our policy (since 2005) not to disclose how we install English on Japanese computers as competitors use this information against us.

sorry we will not be able to help you via email.
if you can come to our store in Akihabara we can do a clean install of English XP on your UX50 for 10,000 yen.